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GB WEB MEDIA is competent in managing customer relationship management (CRM).

It is important to manage your customers before, during and after their use of your products and/or services.

GB WEB MEDIA will initially review your customer relations policy and analyse the status of your customer base.

After choosing the client base management solution best suited to your activity (if necessary), we implement a communication strategy including:

  • a media plan
  • a direct marketing program (eg newsletter)
  • a loyalty program
  • a publishing plan for social networks
  • the POS

We do not use all these tools systematically and the list is not exhaustive.